This blog is about practices, issues and viewpoints about listening. I do not write on products and product features. Others do that much better than I can.
I welcome inquiries that contribute to the development of the field of listening and its applications. I am especially interested in methodological approaches, insights, case studies, organizational acceptance and structure, listening as data for business analytics and prediction, and the future of listening.
Feel free to email me: firstname.lastname@example.org.