Listening Thought Leaders

May 21. 2011. Lisa Joy Rosner, Netbase CMO, on “Brand Passion Index,” Listerine, Coke Zero and why social media monitoring has become more widely adopted. View here.\:

http://www.youtube.com/watch?v=sQTOA2fKYqE

March 21, 2011. I interviewed Rob Key, Converseon CEO, in the Insights Zone at the Re:think 2011 conference. We talked about his company’s 10-year anniversary, the evolution of listening and the future of social intelligence.

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